Right of Revocation
Under German law, you can revoke your order with
us within a period of two weeks by giving us written notice (e.g., letter or
e-mail) or simply by returning the ordered items to us.
The two-week term begins when you receive these instructions
in written form, however not before you have received the items you ordered and
only when we have fulfilled our legal obligations with respect to informing you
about your rights.
The revocation of your order can be achieved by simply sending us your written
cancellation or by returning the ordered items to us before the two-week term
Please send any returned merchandize to:
Please send your written revocation of your order
info(at)schmusekind(dot)de (by e-mail)
Consequences of a revocation:
In case of a valid revocation any services or
goods received from either party are to be returned. If you are unable to return the received
goods in their entirety, only partly or only in deteriorated condition, you
might be liable to compensate us for the decline in value of the goods in
question. This does not apply when the
damage and ensuing decline in value stems solely from examining and trying the
goods in a manner that would have been possible in a retail store or by putting
the goods to their intended use. You can
reduce the risk of liability by not treating the goods as your property when
you start using them in the manner they were meant to be used and by avoiding
anything that might damage them or reduce their value.
products must be returned at our risk.
You must bear the cost of the return delivery if the goods delivered to
you where the ones that you ordered and if the price of the items to be
returned is less than EUR 40. Otherwise
the return delivery must be paid by you and we will reimburse you upon
presentation of the corresponding receipts (in writing or via e-mail). We will reimburse costs paid by you for the
items you returned and, if applicable, the cost of the return delivery to us
within 30 days after we have received the returned merchandize.
Exclusion of revocation rights
Your legal rights to a revocation do not extend to orders of any goods that
were specifically made to your specifications (e.g., a 'Schmusedecke')
or are clearly tailored to personal requirements (e.g., contain an embroidered
name) or are obviously unsuitable for return (e.g., a diaper cake with fresh
Please note that only the German version of this section ('Widerufsbelehrung')
is legally binding and valid. Every
effort has been made to provide an accurate and precise translation, but this
cannot be guaranteed.